Ημερομηνία/Ώρα
Date(s) - 18/06/2024
Ολοήμερο
Κατηγορία(ες) Δεν υπάρχουν κατηγορίες
Today’s competitive landscape, Customer Experience (CX) is a key market differentiator. Despite economic uncertainty, companies are adopting digital Customer Experience Management (CXM) to gain a competitive edge and enhance customer retention.
Join us for a webinar based on Everest Group’s survey of organizations with revenues over $500 million. Learn how these companies use Data and Analytics (D&A) and AI to drive CX transformation, leveraging technologies like automation, agent assist tools, and AI bots.